Privacy Policy

ADL Plantation Shutters (we, us, our) respects your privacy. This policy explains what information we collect when you use this website or request quotes, how we use it, and the choices you have. It is written to align with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

What we collect

When you complete the quote form, we collect the details you provide: your name, email, phone number, suburb, and information about your windows and project (such as room count, material interest, timeframe and any note or photos). We may also collect basic technical information such as your IP address and the pages you visit, through standard analytics.

How we use it

We use your details for one primary purpose: to match you with vetted local plantation shutter specialists so they can provide free, no-obligation quotes. To do that, we share the relevant details of your enquiry with the specialists we match you to. We also use aggregated, non-identifying analytics to improve the website.

We do not sell your personal information to a call centre or to unrelated third parties. Your details are shared only with the specialists matched to your enquiry.

Cookies and analytics

This website uses cookies and analytics tools (such as Google Analytics) to understand how visitors use the site. You can control cookies through your browser settings. Disabling cookies will not stop the quote form from working.

Data security and retention

We take reasonable steps to protect your information from misuse, loss and unauthorised access. We keep enquiry information only as long as needed to provide the matching service and meet our legal obligations.

Access, correction and complaints

You may ask us to access or correct the personal information we hold about you, or raise a privacy concern, using the quote form on this site. We will respond within a reasonable time.

Changes to this policy

We may update this policy from time to time. The current version always appears on this page.